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Support Center

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How Can We Help You?

Choose a category to find answers quickly

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Account Issues

  • Login problems
  • Account verification
  • Profile settings
  • Security concerns
💰

Payments

  • Failed payments
  • Refund requests
  • Payment methods
  • Transaction history
📦

Listings

  • Creating listings
  • Editing listings
  • Listing not showing
  • Boost features
⭐

Leads

  • Purchasing leads
  • Contact not working
  • Lead refunds
  • Seller not responding
🏪

Selling

  • Listing fees
  • Getting leads
  • Payment receipt
  • Seller dashboard
🔒

Safety & Security

  • Report user
  • Fraud concerns
  • Safety tips
  • Dispute resolution

Still Need Help?

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Live Chat

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Email Support

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support@suredeal.rw
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Call Us Directly

For urgent matters, call our hotline

+250 788 000 000

Mon-Fri: 8am-6pm | Sat: 9am-2pm